Luxury Sales Associate/Wedding Specialist (Contract)
OVERVIEW
We are looking for someone who loves our jewelry to help us with our growing number of showroom appointments! Our philosophy is to help our customers find the perfect piece they will love for many years to come. We pride ourselves on making our appointments comfortable and free of pressure, so customers will feel at home during their visit and confident with their purchase. If you think you’re the one, reach out to us at hiring@satomikawakita.com.
SUMMARY
This position assists the Sales team 2-3 days a week with hosting private consultation appointments in our showroom in Tribeca, NYC. This person must have a love and deep knowledge of fine jewelry, have excellent communication and people skills and a professional demeanor as you will be a representation of our brand. The ideal candidate will be a highly motivated self-starter with experience in fine jewelry retail sales.
QUALIFICATIONS:
- Minimum of 2 years’ experience in fine jewelry retail sales
- Proven track record of exceeding sales goals
- Ability to multitask and work well in a self-directed environment
- Demonstrated ability to influence internal and external decision makers
- Excellent writing, speaking and presentation skills
- Proficient in Google Suite, HubSpot CRM and Shopify
- Understanding of SKJ brand and products
- Exemplary self-management skills
- Excellent communications skills in English
- Punctuality
- Professional attitude and demeanor
- Graduate Gemologist (GG) is a BIG PLUS
JOB RELATED DUTIES:
- Host private, 45 minute consultation appointments in our showroom; these are often bridal focused
- Develop and maintain excellent relationships with new and existing customers
- Identify opportunities and implement strategies to increase sales; meet or exceed sales goals.
- Educate customers on our products, how to care for them, and with selecting the right piece
- Help customers place orders either in the showroom or online following their appointment
- Take detailed notes during appointments and send to customers following the appointment
- Manager order processing; submit orders, monitor lead-time and shipments; coordinate with production.
- Utilize our CRM for customer outreach and follow ups
- Assist with scheduling appointments as needed
- Assist with various showroom sales and events as needed
*Please note that, in compliance with NYC’s COVID Vaccine Mandate, we require our staff to be fully vaccinated.