Exciting opportunities at beautiful work space in TriBeCa. We, as a team of Satomi Kawakita Jewelry, all value and showcase the highest standards of craftmanship and work ethic in all aspects of the job and require everyone who joins us to do the same. We want someone who loves what we create, what we offer, and what you are going to do with us. We also take great pride in creating a workplace that is like an extended family and offer great benefits for full time employees.
Please read the below carefully for our current opening position(s) and if you think you are the right person, please email us with your resume. No phone calls accepted.
We are looking for someone who loves our jewelries and loves helping customers with warm, professional and respectful manners. This person has to be a kind, friendly people-person because s/he will have to work closely with not only the customers but also the other staff members for smooth daily operations. Your typical day would be making appointments with customers, giving them a wedding consultation in our showroom (we are not storefront and do not accept walk-in customers), answer to email inquires from customers, and process online orders. Starting with 2-3days a week and must be able to work until showroom closing time. May have to work on Saturdays occasionally. Potential full-time hire in the future.
All aspects of customer service (visitors and online customers). Conduct wedding band consultation. Online store operation. Assist with the inventory management. Assist sales and marketing and administrative tasks as directed.
1+ year Work Experience in Customer Service or Retail
Strong communication skills. Both written and verbal.
Jewelry making experience and/or gemstone knowledge is a BIG plus and eager to learn more.
Associate's degree or higher
Efficiency with computer technology and work experience of variety of software programs such as MS Excel, Word, Photoshop, E-Commerce applications, etc.
Japanese/English bilingual is a big plus but not must
Authorized to work in the U.S.
Detail-oriented and able to do multi-task. Nice, flexible, responsible and patient. Otherwise you are not going to love this job.